Michael Lam

Profile

• 5+ years specialty pharma experience developing innovative solutions to support partnership brand planning, drug launch and strategy

• Comprehensive solution ownership from strategy, business analytics, QBRs and solution design to clinical operations, marketing, and reporting

• Established content expert and educator for strategic initiatives, clinical operations, sales, and patient programs

• Adaptable to dynamic workflow through evolving team composition required for projects involving internal and external stakeholders

• Google Business Intelligence certification, Javascript, Visual Basic, SQL, Microsoft Office and IT background

Professional Projects

Strategic Partnership Framework

Established business intelligence framework to drive pharma partner strategy during Quarterly Business Reviews.

Partnered strategic initiatives include clinical research, drug launches, brand planning, commercialization, market access strategy, field strategy and pharmacovigilance.

AccessLink Reimbursement Program

Virtual patient program developed to support private and public payor navigation and PSP enrollment.

Acts as central platform for clinical solutions focused on improving time-to-drug, pharmacovigilance, commercialization, and drug transitions in response to policy changes.

Multiple Sclerosis Patient Program

Comprehensive clinical program to streamline initiation of MS therapy, improving patient outcomes via a focus on time to drug.

Common delays to initiating MS therapy involve arrangements for vaccinations, reimbursement navigation, and medical clearance via TB testing and bloodwork.

Non-Medical Drug Transitions

Led national strategy on non-medical drug transitions due to public and private policy changes with focus on biosimilars.

Digital Tools

Clinical Trial Epidemiology and Site Selection Portal - (Demo Video)
• Population analysis platform to identify geographies and research sites of interest
• Effective in determining appropriate locations matching patient recruitment criteria to maximize recruitment efficiency, site selection and decrease costs
• Developed using PowerBI with data extraction via API pulls and automated data transformation process for minimal maintenance and flexible customization

Auto PDF Filler - (Demo Video)
• Automated PDF form filler populated based on generated patient library
• Ideal for integration into existing digital CRM patient platforms, reducing administrative burden and input errors
• Developed using Excel and JavaScript

Financial Model Template - (Demo Video)
• Basic financial template to model business costs, revenue, and profits developed in Excel
• Effective first step in modelling recurring calculations

Medical Documentation Tracker - (Demo Video)
• Patient medical review tracker organized based on due date
• Developed using Google Sheets and JavaScript
• Embedded control panel to sort by urgency, admission status, and facility

Personal Projects

This Website!

This portfolio portal was built using three.js 3D graphics on JavaScript, thank you again for visiting!

TradingView Candlestick Indicator Suite - (Demo Video)

• Indicators used to analyze price action of a portfolio to signal potential shifts in financial markets
• Applies to all assets including index funds, commodities, forex, stocks, and crypto
• Watchlist and timeframe can be customized to view up to 240 assets in a single screen
• Indicator suite includes analysis of candlestick patterns, volatility, and stochastic oscillators

Work History

Roche Canada

Sr Manager Market Solutions, R&D Solutions (Jan 2024 - Current)
• Solution project lead for R&D solutions with focus on data integration and digital platform development
• Key projects include: site selection digital portal, site contracting/budgeting and study sourcing solutions
• Responsibilities include project leadership, stakeholder engagement, solution design, product development and cross functional collaboration with subject matter experts, IT and software development

BioScript Solutions

Market Solutions Designer (Sept 2022 - Dec 2023)
• Comprehensive specialty pharmaceutical strategy and solution ownership
• Project management and collaboration across IT, data, strategy, marketing, sales, clinics, pharmacy, and finance teams
• Launched initiatives include AccessLink, MS, and IBD patient programs

Manager of Pharmacy Partnerships (Aug 2021 - Sept 2022)
• Partnership management including negotiation of service agreements, KPIs, and pharmacovigilance requirements
• Accountable as content expert in education and development of clinical and operational documentation of partnered services
• Data reporting and analytics to drive quality improvement and strategic decision making

Clinical Pharmacist (Mar 2019 - Aug 2021)
• Provide specialized patient care with a focus on biologic therapy and rare diseases
• Collaborate with patient programs and drug partners to support patient reimbursement navigation
• Review and led pharmacy quality improvement initiatives through the development of digital tools

MediSystem Pharmacy

Consultant Pharmacist (Dec 2017 - Feb 2019)
• Provided clinical patient care and operational consultation to nursing homes across Canada
• Implemented automated operational tools using JavaScript for improved safety and efficiency

Education

Doctor of Pharmacy (PharmD)

University of Waterloo (Jan 2014 - Aug 2017)

• Clinical Pharmacist Anticoagulation Management Research (Dr. Jeff Nagge)
• Oncology experience at Juravinski Cancer Centre with a focus on outpatient chemotherapy
• Allosteric nickel metalloprotein pathway research to understand bacterial infectious pathology (Dr. Deborah Zamble)
• Lanthanum-directed acylation of tRNA research for novel protein synthesis (Dr. Ron Kluger)